Recover unhappy customersbefore they disappear.
Built for Shopify stores, Instagram sellers, WhatsApp businesses, and local brands. Collect feedback, resolve customer issues, and grow your reputation — before revenue walks away.
Absolutely loved the packaging and quality! Fast delivery — will definitely order again.
Package arrived completely damaged. Very disappointed with the experience.
Wrong item was delivered. This is the second time this has happened to me.
To: a*****@gmail.com · Subject: We're making this right, Ananya
Hi Ananya, we sincerely apologize for sending the wrong item. A correct replacement has been arranged, plus a 15% discount on your next order…
Built For Every Business
Who Zevvlo is for
Whether you sell on Shopify, through Instagram DMs, via WhatsApp, or at a physical location — Zevvlo helps you keep every customer.
Shopify Stores
DTC Brands · Online Sellers · Product Businesses
Instagram & WhatsApp Sellers
DM-based sellers · WhatsApp Commerce · Manual Orders
Local Businesses
Restaurants · Cafés · Clinics · Salons · Gyms
How It Works
One platform. Every customer.
Connect every customer interaction — Shopify orders, WhatsApp messages, QR scans, Shiprocket deliveries. Zevvlo identifies unhappy customers and recovers them automatically.
Customer Touchpoint
ShiprocketZevvlo Processes
Recovery & Growth
Turn unhappy customers into loyal ones
Every negative experience is a chance to build loyalty. While other businesses lose customers silently, Zevvlo helps you win them back — automatically.
Unhappy Customer Detected
AI instantly identifies unhappy customers across every channel — Shopify, WhatsApp, QR feedback, delivery reports. No issue goes unnoticed.
"Terrible experience. Will not return."
"We're truly sorry about your experience. Let us make it right..."
AI Response Generated
Context-aware, empathetic responses drafted in seconds. Maintains your brand voice.
Private Recovery Outreach
Personalized recovery emails sent automatically. Include special offers to win them back.
Customer Recovered
Recovered customers become your most loyal buyers. Many return, reorder, and even update their reviews.
Turn every visit into a chance to listen
Place a Zevvlo QR code at your counter. Unhappy customers get an optional private recovery flow before they post a bad review. Happy customers get routed directly to Google.
QR Code Generator
Create branded QR codes for counters, table cards, receipts, or feedback stations. Static, dynamic, or recovery — each type has its use-case.
Smart Google Routing
Set your star threshold (e.g. 4+). Happy customers get redirected to Google. Unhappy ones see a private feedback form instead.
Multi-Location Management
Each branch gets its own QR codes, routing rules, analytics, and recovery queue. Compare performance side-by-side.
Recovery Cases
When a customer reports a problem, Zevvlo instantly notifies you and helps you take action before it becomes a public review.
How was your visit?
The Artisan Café · MG Road
Turn customer feedback into repeat purchases
After every delivered order, Zevvlo automatically collects customer feedback, identifies complaints using AI, and launches recovery workflows — before customers churn or post negative reviews.
Powered by delivery events from Shiprocket and other commerce platforms.
AI Complaint Detection
Automatically identify customer issues and sentiment.
Recovery Workflows
Launch personalized recovery journeys.
Feedback Collection
Collect customer feedback across channels.
Recovery Analytics
Understand why customers leave and what gets recovered.
Everything your Shopify store needs to build trust
A native Shopify App that handles review requests, high-converting display widgets, cart recovery, and seamless data migration from other apps.
Order-Triggered Review Requests
Automatically ask for reviews when an order is fulfilled. Send requests via WhatsApp, Email with smart delays so customers have time to experience your product.
- Customizable delay scheduling
- WhatsApp Business API support
- Fallback to Email
Stunning On-Site Widgets
Display your hard-earned 5-star reviews on your storefront to boost conversion rates. Our widgets match your theme automatically and load instantly without slowing down your store.
- Product page star ratings
- Review carousel blocks
- Zero-impact on page speed
Abandoned Cart Recovery
Zevvlo automatically detects when a customer leaves items in their cart. Engage them with multi-step recovery flows, including dynamic discount codes, to win back lost revenue.
- Multi-step automated flows
- Dynamic unique discount codes
- Built-in funnel analytics
One-Click Judge.me Migration
Switching from Judge.me? Bring all your historical reviews, ratings, and customer data over instantly. No CSV exports required — just click sync and we handle the rest.
- Direct API sync without CSVs
- Preserves all existing reviews
- Automatic duplicate prevention
Happy customers? Amplify them.
Positive feedback shouldn't sit unnoticed. Zevvlo helps businesses identify satisfied customers and engage them with personalized, brand-aligned communication.
Positive Feedback Detected
Every positive review, feedback submission, or customer appreciation message is automatically identified and queued for amplification.
Priya M.
3 min ago
"Absolutely loved the packaging and quality! Will order again."
AI-Powered Brand Response
Zevvlo drafts thoughtful responses using your brand voice, helping you engage customers consistently across channels.
"Thank you so much, Priya! We pour a lot of love into every order — hearing this makes our day!"
No Restrictions
Works however you sell
You don't need Shopify, an e-commerce website, or a tech team. Zevvlo adapts to how your business actually works.
"I don't use Shopify"
Zevvlo works with WhatsApp, QR codes, Shiprocket, email campaigns, and manual order uploads. Shopify is one of many channels — not a requirement.
"I only sell through WhatsApp"
Send post-delivery feedback requests directly through WhatsApp. Recover customers in the same channel they bought from — with personalized messages.
"I run my business through Instagram DMs"
Import orders manually or via CSV. Trigger feedback requests after fulfillment — no e-commerce platform or website needed.
"I manage orders manually"
Create manual outreach campaigns. Upload your customer list and start collecting feedback and recovering unhappy customers immediately.
"Can customers submit feedback easily?"
A mobile-friendly page — no app download, no login, no signup. Customers tap, rate, and submit in under 30 seconds.
Integrations
Connects to how you already work
Shopify, WhatsApp, Shiprocket, Google, QR codes — plug Zevvlo in and start recovering customers in minutes.
Shopify
Full two-way integration. Order webhooks, review collection, AI recovery flows — all automated.
- Auto-send review requests after orders
- Storefront review widget
- AI replies published to Judge.me
- Abandoned cart recovery (3-step email)
89% open rate review requests. Send personalised messages after every fulfilled order.
- Delivery confirmation triggers
- Multi-language support
- Opt-out compliance built-in
- Rich media cards
Google Reviews
Smart routing sends happy customers directly to your Google Business profile to build your public rating.
- Increase review volume without manual follow-ups
- Star-based smart routing
- QR code campaigns
- Automated review requests
LiveShiprocket
Auto-send review requests after every delivery with real-time shipment event triggers.
- Smart delivery-based follow-ups
- Delivery event webhooks
- Auto review requests on delivery
- Multi-carrier support
Don't see your platform?
FAQ
Frequently asked questions
Everything you need to know about Zevvlo — from customer recovery to Google compliance.
Zevvlo is a customer feedback and recovery platform. It helps businesses collect reviews from every touchpoint (QR codes, Shopify, Shiprocket, WhatsApp), automatically recover unhappy customers, and route happy customers to Google Reviews.
No. Zevvlo works with QR codes, Shiprocket, WhatsApp, manual campaigns, and more. Shopify is one of many supported channels — not a requirement.
Yes — that's the core idea. You can connect QR codes, Shopify, Shiprocket, WhatsApp, POS systems, and manual campaigns all at once. Zevvlo routes everything through one unified workflow.
Yes. When negative feedback is detected, Zevvlo automatically categorizes the issue, drafts a personalized recovery email with optional discount codes, and sends it — all without manual intervention.
Yes. The Starter plan is free forever and includes QR code generation, Google routing, Shopify integration, and 10 AI recovery flows per month. Upgrade to Growth for WhatsApp, multiple locations, and more flows.
No. Zevvlo never posts fake reviews, never uses bots to interact with Google, and never injects reviews into your GMB listing. It simply redirects happy customers to your Google review link — they write real reviews in their own words. This is fully compliant with Google's Terms of Service.
Your customers are leaving.
Silently.
Start recovering them today — whether you sell on Shopify, WhatsApp, Instagram, or at a physical location.